Every event is different. Here are a few things to know about working with Flip the Room AZ before requesting your custom quote.
Every event is quoted individually based on the scope of work, staffing requirements, guest count, timeline, venue logistics, equipment or inventory being moved, and overall complexity.
Whether you need a ceremony-to-reception transition or additional event-day support, we'll build the crew and service window around what your event actually requires.
To provide flexibility when booking your event, Flip the Room offers two payment options.
Your event date is not reserved until your Service Agreement is signed and the required payment has been received.
For events booked in advance, a 50% non-refundable retainer is required to secure your date, with the remaining balance due 30 days before the event.
Events booked close to the service date may require payment in full at booking.
Our services are performed by trained Flip the Room AZ team members. Staffing is determined based on the scope, timeline, venue requirements, and amount of work involved.
Room transitions • Tables & chairs • Furniture moves • Linen placement & strike • Approved décor placement • Rental inventory support • Venue resets • Multi-room transitions • Late-night strike • Planner & venue support
Need something that isn't listed? Ask us. If it's within our team's capabilities and service scope, we'll let you know how we can support it.
Final floor plans, timelines, access instructions, and other required event details should be provided at least 7 days before your event.
Our team executes according to the approved plan provided by the client, planner, venue, or designated event contact.
The service area, rental inventory, furniture, and other approved items should be accessible and ready when our scheduled service window begins.
Delays caused by venue access, vendor deliveries, incomplete event preparation, or circumstances outside our team's control may impact the amount of work that can be completed during the scheduled service window.
No travel fee applies within our standard Phoenix metro service area.
Events outside our standard service area may include a travel fee based on location and staffing requirements. Travel charges are quoted in advance.
Event plans change.
When additional work, staffing, or service time is requested beyond the contracted scope, we'll confirm availability and any additional charges before proceeding whenever reasonably possible.
Cancellation and rescheduling terms are outlined in your Service Agreement. Because your event date and crew are reserved specifically for you, retainers are non-refundable and additional cancellation or rescheduling charges may apply based on timing.
Tell us about your event and the support you need. We'll review the details and build a custom quote based on your timeline, venue, and scope of work.